Terms of Use and Service

These Terms of Use and Service (“Terms”) are a legal contract between you (either you as an individual or the entity or organization on whose behalf you are entering into these Terms) and BroadNarrow Labs, LLC, a Texas limited liability company (“BroadNarrow Labs,” “Company,” “us,” “we,” or “our”), governing your access to and use of the website located at redlineiq.com and any other websites we operate (collectively, the “Website”), and the RedlineIQ document-comparison application and related software we provide (collectively, the “App”). The Website and App together are referred to as the “Platform.”

In these Terms, references to our “affiliates” mean any entity that controls, is controlled by, or is under common control with BroadNarrow Labs.

By accessing or using the Platform, including by joining a waitlist or using any beta release, you agree to be bound by these Terms, including the warranty disclaimers, indemnity obligations, limitation of liability, and binding arbitration provisions below. If you do not agree to these Terms, do not access or use the Platform.

If you are entering into these Terms within the scope of your employment, engagement, or contract with an entity, (a) you represent that you have the authority to bind that entity to these Terms, and (b) “you,” as used in these Terms, refers to you and that entity.

1. Important Notices About the Platform

1.1 What the Platform Does

RedlineIQ is a software platform for comparing documents and understanding what changed between versions. It generates redlines that mark insertions, deletions, and other revisions, and can produce plain-language summaries and analysis of those changes with the assistance of artificial intelligence. The Platform is a productivity tool intended to support your own review. It does not verify the legal effect, enforceability, or completeness of any document, and you are responsible for reviewing its output before relying on it.

1.2 Accuracy and Limitations

Comparisons are produced by automated algorithms, and summaries and analysis are produced with the assistance of artificial intelligence and large language model tooling. Automated and AI systems can produce errors, omissions, hallucinations, or misclassifications, and a comparison may not capture every change, moved passage, or formatting difference between two documents. You acknowledge and accept the inherent limitations of automated and AI-assisted software, and you agree to independently verify any output before relying on it for any purpose.

1.3 Beta and Early Access

The Platform may be offered on a private-beta, early-access, or pre-release basis. Beta software may contain defects, may change or be discontinued at any time, and may not be available without interruption. Joining a waitlist does not guarantee access to the App, and we may grant, limit, or revoke access in our sole discretion.

2. Eligibility and Accounts

By accessing the Platform, you represent and warrant that:

• You are at least 18 years old and are legally able to enter into these Terms.
• Any information you provide (including any email address you submit to a waitlist or registration form) is accurate, current, and complete, and you will keep it current.
• You will not share your login credentials, if any, and you are solely responsible for all activity under any account you create.
• You will comply with all applicable federal, state, and local laws in your use of the Platform.

You agree to notify us promptly of any unauthorized use of your account or any other security breach known to you that may affect the Platform.

3. Acceptable Use

When accessing the Platform, you are prohibited from:

• Using spiders, robots, scrapers, headless browsers, or other automated tools to access the Platform, except for an ordinary single-user web browser or the App as intended;
• Copying, mirroring, republishing, or commercially redistributing any part of the Platform, except for content temporarily required for your own ordinary use;
• Using the Platform to develop, train, or improve a competing product, service, model, or dataset;
• Reverse engineering, decompiling, or attempting to extract the source code, models, prompts, or workflows of the Platform, except to the extent this restriction is prohibited by applicable law;
• Uploading or processing any content that is unlawful, or that you do not have the right to submit; or
• Transmitting viruses or other code of a destructive nature, or otherwise interfering with the operation of the Platform.

Any use of the Platform in violation of these Terms may result in suspension or termination of your access, and we reserve all other remedies available at law or in equity.

4. Your Documents and Content

You retain all right, title, and interest in and to the documents, files, and other materials you submit to or process with the Platform (“User Materials”). We do not claim ownership of your User Materials.

You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and create derivative works of your User Materials solely as needed to (i) provide the Platform to you, such as generating comparisons, redlines, summaries, and exports; (ii) operate, secure, and support the Platform; and (iii) comply with law. Where a feature processes your User Materials through a third-party service, you authorize that processing as described in our Privacy Policy.

You represent and warrant that you have all rights necessary to submit your User Materials and that doing so does not infringe or violate any third-party right or any duty of confidentiality you owe to another person. You are responsible for maintaining your own copies of your User Materials.

5. Fees and Payment

The Platform may be offered free of charge during a beta or waitlist period. For paid plans and subscriptions, the applicable fees and billing terms will be presented to you before you purchase, and the following will apply unless otherwise stated at the point of sale: fees are due as invoiced or as set out for the applicable plan; fees are exclusive of taxes, which are your responsibility; overdue amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law; and we may suspend access for past-due amounts. You authorize us and our payment processors to charge the payment method you provide for amounts you owe.

6. Intellectual Property

The Platform, including all software, models, prompts, workflows, methodologies, designs, layouts, text (other than your User Materials), graphics, logos, and images, and all related intellectual property rights, is owned by BroadNarrow Labs and its licensors and is protected by U.S. and foreign law. “BroadNarrow Labs,” “RedlineIQ,” and our logos are our trademarks and may not be used without our prior written consent.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business or professional purposes. We may use de-identified, aggregated, or anonymized information about Platform usage to operate and improve the Platform, provided such use does not identify you or any specific document or matter.

7. Third-Party Services

The Platform relies on, and may let you connect to, third-party services, including hosting and analytics providers, email delivery services, artificial intelligence and large language model providers, and document-storage integrations you choose to connect. Your use of any third-party service is governed by that provider’s own terms and privacy practices, and we are not responsible for third-party services. The fact that we integrate with or link to a third party does not mean we endorse it.

8. Confidentiality

Each party will protect the other party’s non-public information disclosed in connection with the Platform using at least reasonable care, and will use it only as needed to exercise its rights and perform its obligations under these Terms. This obligation does not apply to information that is or becomes public through no breach of these Terms, was already rightfully known, is rightfully obtained from a third party without restriction, or is independently developed. Either party may disclose such information as required by law, with prompt notice to the other party where legally permitted.

9. Termination

We may suspend or terminate your access to the Platform at any time, without prior notice or liability, in our sole discretion, including for any breach of these Terms. You may stop using the Platform at any time. Provisions that by their nature should survive termination, including ownership, confidentiality, warranty disclaimers, indemnity, limitation of liability, arbitration, and governing law, will survive.

10. Indemnification

You will defend, indemnify, and hold harmless BroadNarrow Labs and its affiliates, and their employees, contractors, agents, investors, officers, directors, and members (collectively, the “Company Entities”), from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: your access to or use of the Platform; your User Materials; any decision or action you or any third party takes in reliance on any output of the Platform; your breach of these Terms; or your violation of any law or any right of any person.

11. Disclaimers; Limitation of Liability

11.1 As Is

The Platform and all outputs are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that any output is accurate, complete, or current; that the Platform will meet your requirements or be uninterrupted, secure, or error-free; or that defects will be corrected.

11.2 No Reliance for Legal or Financial Decisions

The Platform is provided for productivity and informational purposes only. It is not legal advice, a legal opinion, or financial advice. Any decision you or any third party makes in reliance on the Platform or any output is solely your responsibility.

11.3 Sole Remedy and Limitation

Your sole and exclusive remedy for any deficiency in the Platform is to discontinue use. To the maximum extent permitted by law, (A) the Company Entities will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, business, goodwill, data, or use, under any theory of liability; and (B) the maximum aggregate liability of the Company Entities for all claims arising out of or related to these Terms or the Platform will not exceed the greater of (i) the amounts you actually paid to BroadNarrow Labs for the Platform in the twelve (12) months before the event giving rise to the claim, or (ii) one hundred U.S. dollars ($100). These limitations apply even if a remedy fails of its essential purpose, and the parties acknowledge they are a fundamental basis of the bargain.

Some jurisdictions do not allow certain exclusions or limitations. To the extent any limitation is not enforceable in your jurisdiction, it will apply to the maximum extent permitted by applicable law.

12. Binding Arbitration

Any dispute or claim that relates in any way to or arises out of these Terms or your use of the Platform will be resolved exclusively through binding and final arbitration, administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, before a single arbitrator. The arbitration will be held in Austin, Travis County, Texas, or, at the election of the party seeking arbitration, by videoconference. Judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. You and BroadNarrow Labs agree that each party may bring claims against the other only in its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

Carve-Outs. Either party may bring an action in court (a) for injunctive or equitable relief to protect its intellectual property rights or confidential information, or (b) in small-claims court for claims within that court’s jurisdiction.

13. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Subject to Section 12, any legal proceeding permitted to be brought in court must be brought solely in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of, and venue in, such courts.

14. Changes to These Terms

We may modify these Terms at any time. If a revision is material, we will provide reasonable advance notice (for example, by email or by posting a notice on the Website) before it takes effect. By continuing to use the Platform after revisions become effective, you agree to be bound by the revised Terms.

15. Miscellaneous

Neither party is an agent, partner, or joint venturer of the other. You may not assign these Terms without our prior written consent; we may assign them without restriction. Our failure to enforce any provision is not a waiver. If any provision is held unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and BroadNarrow Labs regarding the Platform. “Including” means “including without limitation.” Neither party is liable for delays or failures (other than payment obligations) caused by events beyond its reasonable control. You will comply with all applicable export control, sanctions, and anti-corruption laws.

16. Contact Us

If you have any questions about these Terms, please contact us at:

BroadNarrow Labs, LLC
14205 N Mo Pac Expy, Ste 570 PMB 795018
Austin, Texas 78728-6529
Email: hello@redlineiq.com